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Gear sport Battery draining at night

(Topic created on: 24-10-2018 12:29 PM)
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Celiawheelia
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My gear sport watch, which is around 6 months old, had started to battery drain every night. It happens at around 3am. The battery percentage is around 70% when I go to bed (10-11pm) 

I know the time accurately because the sleep record and HR record switch off. 

Has anyone else had this issue? 

315 REPLIES 315
ProphetUK
Apprentice
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Thanks, that was the 1st thing I did, not to mention I also lost some of my watch faces in the process as the backup failed (but never told me) I only noticed on the restore. So just to advise what I have completed.

 

Full factory reset.

Full powerdown (1day) 

Full charge

Disabled always on

Disabled Reporting 

Minimal watch face

Brightness reduced to 3

No auto dectect (health)

No Wake-up gesture

Still only getting 24hrs at best

KristinSMotz
Apprentice
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Did you try disabling sleep tracking notifications from the Galaxy wearable app on your phone? That's the only thing I did.
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JiffyP
First Poster
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I had this issue for a few nights in a row, seemingly out of nowhere.  No new apps or major shift in usage.  What fixed it for me was just not wearing it one night.  I left it on my nightstand (not charging), and when i woke up in the morning, it had only discharged about 2% and I haven't had any issues since.  I'm sure it was some weird coincidence, but thought I'd share my experience anyway.  I haven't had any SW updates recently, so unless Samsung silently pushed out a fix, I don't think it was something they did.

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phk
Navigator
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Anyone managed to get a response from Samsung about when this will be fixed?

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DawnK
Journeyman
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The only thing that I did was disable the 'Report diagnostics' on the watch.

 

This was the final test that I did after doing many resets, and app installation tests. I have since been able to keep my watch back to normal charge.

 

Not heard of a fix from Samsung though.

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Nayr661
Apprentice
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I have the Gear S3 Frontier and am having the same issue!

 

Also, without installing any apps at all, zero pictures, zero songs; I randomly just ran out of memory. This was after doing a factory reset about 2 weeks ago too.

 

SAMSUNG, PLEASE FIX ASAP! My watch is essentially useless now!

Nayr661
Apprentice
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I don't think so. I just did a factory reset not too long ago and it fixed nothing. For me Samsung Health is the battery killer, notifications is second.

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Celiawheelia
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To anyone still having this battery drain at night issue,please try this very simple fix. 

To increase the battery life on the Gear after the update please follow the steps below ↓ •On the Gear tap on setting; •Tap on Gear info. •Tap Report diagnostic and usage info (Disable this feature) Test the watch for a few days to see how the battery works.

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ned7077
Explorer
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This worked but raises question for me.

 

How did this break in the first place?  I manually check for firmware and watch app updates daily (Looking to get the HR issue fixed) and there haven't been any in a while.  There definitely hasn't been a firmware update, I reported getting ...ARG1 on the HR thread when that happened August 9th.

 

Can Samsung somehow change watch settings/update code via the diagnostics?

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Celiawheelia
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I can't answer that I'm afraid. I'm just an end user 🤷🏻‍♀️ 

The only thing I did just before it happened was update the weather app, so whether it was attached to that I don't know 

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