17-10-2018 06:30 AM
My gear sport watch, which is around 6 months old, had started to battery drain every night. It happens at around 3am. The battery percentage is around 70% when I go to bed (10-11pm)
I know the time accurately because the sleep record and HR record switch off.
Has anyone else had this issue?
18-10-2018 04:17 PM
Im in the same situation my Gear sport has completly drained through the night for the last 3 days, I have tried a reset today but checking my gear its drained %65 in the last 5 hours? not happy at all 😞
18-10-2018 04:18 PM
All - here is the response that i just received via US Customer Service via twitter:
To increase the battery life on the Gear after the update please follow the steps below ↓ •On the Gear tap on setting; •Tap on Gear info. •Tap Report diagnostic and usage info (Disable this feature) Test the watch for a few days to see how the battery works.
18-10-2018 04:24 PM
I think I will try this buddy. Thank you!!
18-10-2018 04:25 PM
Let's see how the night goes by...
Thanks!
18-10-2018 04:29 PM
Just deactivated reporting as well and will feedback results tomorrow.
18-10-2018 04:31 PM
A tech news site has noticed this thread and might publish something. That might make samsung pay attention
18-10-2018 04:35 PM
I have written to Which! today
18-10-2018 04:44 PM
@Donna1800 wonderful 👏🏻👏🏻👏🏻
@MikeWaves have tried this. We'll see.
Thanks everyone for adding to this.
I have sent an error report from my phone to Samsung support via Samsung members app on my phone, for what good it will do
18-10-2018 04:49 PM
18-10-2018 04:51 PM