i was trying to charge my gear fit2 pro but i won't charge. It shows a blinking alert sign with a thermometer inside, and when i turn it on it says :"Can't charge gear. Battery needs to warm up"
I tried cleaning the charging dock and the back of the watch but it didn't work. What can i do
I have exactly the same issue, Samsung are unable to tell me what this issue is without sending this away for review at my expense. SAMSUNG - I am simply after what this message means. Its clearly a message for the end consumer; please provide some assistance. Happy to pay for parts - only if we know what this refers to.
Still waiting for a solution for this " cant charge gear. Battery needs to warm up" problem. Due to my device being out of warranty and being based outside of the US, I do not have the comfort to simply go to a samsung store to get it fixed! For 6 months I have been researching a solution- and I am still looking. Seems like Samsung does not have a solution either. I replaced the battery and probelm persists. Next option is the garbage bin!
My gear fit2 pro encountered the same issue. It seems like the device cannot afford swimming experience.
The gear worked properly for a year, then I had a swimming session last week, and the issue poped up after that.
It's such a disgrace that Samsung never reply to this thread. At least tell us the root cause, or update the device description that it is not safe to be used underwater.
PS: Someone said that battery replacement will not solve the problem? Ooops..
Correct! The battery replacement DID NOT solve this issue- atleast in my case. I guess we all have learned one thing- despite putting it in swim mode, do not swim with the Gearfit Pro 2. Where on earth is Samsung to atleast hear and repsond to our watches' demise? Gosh.