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Gear Sport Not Tracking Heart Rate When Exercising

Explorer
Not that I know of...

Side note - Today I went running, and I took off my Galaxy Watch and put on my Garmin Vivoactive 3, because that ***** just works Annoying. I **really** hope they fix it!
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My software version is R800XXU1BRH3 which I've received 2 weeks ago.

 

The one you've mentioned R800OXA1BRH3 is different?

 

Thanks 

 

 


@Stevevdb30000 wrote:

Just had this watch update appear on my phone. Screenshot below

20181006_170758.jpg

 

 

 


 

Pathfinder

I have been having much better results recently. No software update but once a week I either let my battery run out completely or turn the watch off. Not a forced shut down,but just power down and leave it for half hour or so. 

It may be coincidence but I was advised to do it with my phone to allow "self test" and since I have been doing that it's been better. Fingers crossed. 

Admittedly it's not amazing but I can't afford to change it, so as long as it works for my runs I'm mostly happy. 

Don't buy another. Not that Samsung care. 

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Explorer

The update you are speaking of BRH3, is for the Gear Sport or the Galaxy watch?

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Galaxy Watch

Apprentice

My Galaxy watch have R805fxxu1brhb

First Poster

I have also the version R805fxxu1brhb

Apprentice

@Nixh wrote:

I have also the version R805fxxu1brhb


I wonder how old this Fw is, the watch had it when I bought it 10 days ago. No new updates.

First Poster

@Tb1x wrote:

@Nixh wrote:

I have also the version R805fxxu1brhb


I wonder how old this Fw is, the watch had it when I bought it 10 days ago. No new updates.


same here

Explorer

Desfit's review is out, he tals about the HR on the watch and it's problem.

 

https://youtu.be/RZ7EuNI1aG0

 

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