08-01-2018 07:33 PM - last edited 17-05-2019 11:20 AM by AntS ) in
Hi,
I had put my gear s3 on charge this morning and when I returned there was an exclamation mark with a thermometer on it and my watch was only at 38%. I have seen on another forum someone had the same issue and said that once it starts overheating the battery was never the same. Should I contact Samsung directly or would anyone be able to help me here ?
Thanks in advance.
S
09-01-2018 09:51 AM
Hey ! Is this issue still ongoing? If so, are you anywhere near a Support Centre? It is a drop in service and our colleagues will aim to inspect your watch in the same visit: https://t.co/dMMq3jNuEX is there one nearby?