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Gear Fit2 Pro charger design

(Topic created on: 13-07-2019 11:38 PM)
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Sonique77
Apprentice
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I would like to know if there is an alternative charger for the Gear Fit2 Pro? The current one is ridiculous. I spent 10 mins getting it to connect on a flat surface. Which ***** in R&D thought this up? Today it was on the charger all day as it kept disconnecting. Could you guys not design something like the Fitbit charger that actually holds the device in place?

Bouncing ball is source of all joy
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AndrewL
Moderator
Moderator
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@Sonique77: Sorry to hear you're having issues with your Gear Fit 2 Pro charger. If the charger is on a flat surface then the watch should rest in the dock without being loose. I wouldn't advise using a third party charger, therefore if this isn't the case then I recommend reaching out to Samsung Support to enquire about obtaining a replacement under warranty (proof of purchase will be required).

https://www.samsung.com/uk/support/#contact
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