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Gaps in HR monitoring

(Topic created on: 19-03-2020 07:56 PM)
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Zoran81
Journeyman

‎29-01-2020 10:38 PM

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I have HR measuring set to continuous and I noticed that there are gaps in daily HR graphs. I also noticed that there are gaps only during the day, during the night graph doesn't shows any gaps. Here are some samples:Screenshot_20200128-223226.jpg

 

Screenshot_20200128-223248.jpg

 

Screenshot_20200128-223308.jpg

 

Screenshot_20200128-223325.jpg

Anyone have same experience?

Any suggestions how to fix this?

 

Watch is Galaxy Watch with the latest version of software.

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4 REPLIES 4
k-lea
Journeyman

‎02-02-2020 10:02 AM

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I have the same issues, and mine too has the gaps when I have a rise in hr! So I'm eagerly following this to see if anyone replies! 😊

Just out of interest, are you doing intense exercise to get this maximums? And your minimums are quite low! Are you an athlete?
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Zoran81
Journeyman

‎02-02-2020 10:50 AM

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In response to k-lea
No, I just go to fitness on almost daily basis 😁

I guess that one of the solutions could be factory reset, but I'd like to skip this.
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Zoran81
Journeyman

‎06-02-2020 08:04 PM

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In response to Zoran81

A little update..

..after factory reset of the watch, the issue is not solved

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Zoran81
Journeyman

‎19-03-2020 07:56 PM

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So here is a feedback about HR gap issue on Galaxy Watch. It seems that it's solved!!! For few days I finally have real continuous heart rate monitoring. There are no more gaps. But the thing is that now altimeter and barometer doesn't work at all. Also sleep tracking is a mess.
God job Samsung, good job.
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