19-09-2019 08:59 AM
My Galaxy Watch completely stopped sleep tracking for the last 2 nights. No records at all. It tracks pulse though as usual. It happen after I restarted the watch because it drained battery at unusually high rate.
10-11-2019 10:26 PM
The same happened to my watch. I had to restart after it stopped working. Post that heart rate monitor is working and it has been more than two weeks, even a reset and still no sleep tracking at all.
Can someone help out with this issue.
02-12-2019 08:40 AM
Mine also randomly stopped tracking my sleep tried rebooting watch ... checked for updates nothing so frustrating
10-12-2019 04:37 AM
Mine has also stopped tracking my sleep after the latest update. Hey Samsung what are you all doing?
10-12-2019 07:26 PM
Same with mine, I thought it was because I was on the one UI 2.0 beta and now the stable, but there must be something more going on here, maybe we need the new one UI 1.5 update that's out in the US
10-12-2019 08:19 PM
I even got them on chat ... they made me reset the watch completely lost all data .... still not tracking sleep well annoyed
23-12-2019 03:00 PM
Any updates on this from Samsung yet? My husband and I both have the Gear watch and mine stopped tracking my sleep about 2 weeks ago but his is working fine. Frustrating...
Thanks for sharing what you hear!
08-01-2020 04:37 PM
Mine stopped tracking my sleep this week too. I have reset it, powered down, and everything else mentioned. I wish there was an answer on here already.
11-01-2020 01:51 PM
Mine stopped about Tuesday or Wednesday and nothing has fixed mine. Very annoyed
11-01-2020 01:55 PM
Is it because of the Android 10 update? That's around when mine stopped