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Galaxy watch rash

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First Poster

I have developed the same thing on the outside of my wrist. It doesn't hurt just a big red splotch that looks really dry. There isn't any raised information on that part of the band and it isn't too tight or super loose and I take it off daily to charge and when I shower. Interested to know if they have been able to narrow down what the issue could be?

First Poster

Hi @SarahC2 I spoke to Samsung customer care and he said did I read the T&C appartly we have to wash the strap with plain water as he said there might be chemicals on the the strap from the factory that is causing the rash we all getting hope that helps 

 

First Poster

I've had no reactionary on my wrist since using alcohol wipes to clean the strap and back of the watch.

Apprentice

RAW
This photo was taken just a few minutes ago.
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Everyday people are posting comments & pictures, to the official Samsung support websites and message boards ,of their rashes or allergic reactions to either the Samsung Galaxy watch itself or it's wristband.
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As of today Samsung has neither responded to any of the comments and complaints, nor have they offered any type of resolution.
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#samsung #galaxywatch #rash
@SamsungMobileOfficial @Samsung⁠News⁠Pro20190302_082722.jpg

 

Explorer

They want nothing to do with it I've sold mine and gone back to gear S2 sport which is basically the same as the watch hasn't changed much over the years. Never had this problem before and the support you get from Samsung is shocking 

First Poster

I have exactly the same. I've come from Apple Watch and had that rash from that originally. I believe it's because the skin is always moist. Mine isn't irritating. 

Apprentice

15516717130638875122982352516357.jpgSame rash like everyone else

Only had the watch a couple of months might still be able to return it to Costco after spending$300 I really don't want to spend more on another band

Observer

I have the same problem with my Galaxy watch after I wear it for more than 2 days.  It doesn't burn nor itch. Its just red and kind of scary looking. Thinking about switching back to my Fitbit.

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20190305_003032.jpg20190305_003108.jpg

Apprentice


@TheHelios wrote:

I have the same problem with my Galaxy watch after I wear it for more than 2 days.  It doesn't burn nor itch. Its just red and kind of scary looking. Thinking about switching back to my Fitbit.

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20190305_003032.jpg20190305_003108.jpg


@TheHelios wrote:

I have the same problem with my Galaxy watch after I wear it for more than 2 days.  It doesn't burn nor itch. Its just red and kind of scary looking. Thinking about switching back to my Fitbit.

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20190305_003032.jpg20190305_003108.jpg


Apprentice
Im in Thailand for a couple more days. Returning to the US if I can still return it to Costco probably will or try another band from Amazon maybe leather or metal...
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