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Galaxy watch rash

(Topic created on: 14-02-2019 03:11 PM)
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Roro87
Apprentice
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Rash on part of my wrist from wearing the new 2018 46mm watchRash on part of my wrist from wearing the new 2018 46mm watch

I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.

 

Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.

 

Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.

 

I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.

 

I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on. 

 

If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash

 

Cheers

491 REPLIES 491
Dfulf
Journeyman
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Yes if u still are doing class action I'm all in.
Buck10
First Poster
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Ive had to buy a new strap. Stainless steel. Doent look great but my rash is going and its not itchy anymore.15501569729371726713787059634888.jpg

 

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Gazza40
Pathfinder
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Strap ok for me it's the watch itself putting clear nail varnish on it see if that works
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MikeBuck
First Poster
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same thing happening to me, its not itchy which is good, but really annoying. pics below:

20190212_212929.jpg20190212_212906.jpg20190212_212922.jpg

I'm gunna try getting some alcohol cleaner is per the guys on this forum, first

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kai14
Student
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Let us know if that works for you

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Patey
First Poster
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I spoke to Samsung and they are not interested in helping or admitting that there is even a problem with these watch bands.

Who ever is the manufacturer of these type of watch bands should own up to the fact there is something in the materials of the band that is causing burns to people’s skin and offer them a replacement 

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Gazza40
Pathfinder
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It's not the band that irritates me it's the watch I have tried clear nail varnish on the bottom that didn't work. I have no put a plaster on the bottom of it to see if that helps.......
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invert
Explorer
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Don't expect anything from samsung, my hand is fine now after few weeks of not wearing and healing!!! The more photos we gather the stronger our cause gets. Plus as I've said before after cleaning with rectified spirit and switching the band to stainless steel solved the problem. It irritated me in both spots watch(glass-heart sensor) and the strap sides(where most contact was) before.There was a guy who questioned grip strenght but thats out of the question. Some say I'ts nickel leftovers so you may test for that... I'm not convinced tho...
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Gazza40
Pathfinder
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Just cleaned with spirit how long did you leave it before using watch again ??
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invert
Explorer
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I've used it right away on the other hand :smiling-face: and I'm still wearing it on the other.
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