30-09-2018 02:30 PM
I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.
Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.
Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.
I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.
I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on.
If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash
Cheers
06-09-2019 01:33 AM
06-09-2019 01:41 AM
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06-09-2019 08:00 AM
Dozen of topics with same problem, thousands replies, even more views.... and samsung does nothing. Had my watch on service for alt/barometer not working after 4 months. It took cca month to fix it and my arm healed. Now i ordered a new, metal from amazon and problem solved. Shame on Samsung for not doing anything for their customers after we paid so much.
17-09-2019 07:58 PM - last edited 17-09-2019 07:59 PM
I have the beginnings of a rash with bumps directly under the watch. I bought my 42mm Galaxy Watch back in May 2019 along with a metal band (rose gold watch with rose gold band). I never used the rubber band that comes with it. Not to sound too paranoid but I wonder if the laser is actually the culprit. I have turned off the heart rate sensor through the health app but I see where the laser still turns on at times, as if that watch is using it to determine if it is being worn.
Anyway, my 2 cents.
23-09-2019 01:57 PM - last edited 23-09-2019 02:09 PM
Hello I have a similar issue however its not a rash, my wrist got burnt from the heart rate monitor. As per the photo you can see the burn marks from the sensors. I woke from my sleep last night from the burning feeling on my wrist, removed the watch to only find these burn marks. The back of the watch was very hot also. Just want everyone to be careful out there. Samsung are not the best from coming back to you to resolve issues. Have had a terrible experiance so far and to think I have always used samsung products for years from phones to TV and of course the Wearable.