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Galaxy watch not receiving notifications

(Topic created on: 10-11-2019 06:38 PM)
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Den11
Apprentice
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My Galaxy Watch will not receive any notifications, other than incoming calls.  I have tried uninstalling and reinstalling the Galaxy wearable app. Resetting my watch (several times) and setting it up from scratch. Made all the notifications settings are turned on and do not disturb is turned off. I've pretty much tried everything, all with no joy. I've seen a few post about this, but none with a sure fire fix. Any help would be grateful. 

5 REPLIES 5
CarloL
Hotshot
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Hey @Den11! It looks like you have already gone through most of the troubleshooting steps. What device are you pairing your watch with? 

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Den11
Apprentice
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I am paring it with an S10. 

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CarloL
Hotshot
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That's cool! Is your phone running on the latest software version? You can check this by heading to: Settings > Software update > Download updates manually. Also, do a Soft Reset of the phone by holding the Volume Down as well as the Power buttons for 10 seconds. Finally, turn your Bluetooth off and on and connect the two devices again. Does it help?

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Den11
Apprentice
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I have tried all of that and it still doesn't work. 

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SaudA
Troubleshooter
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Do you have another phone you can connect the Watch to, and test this out?
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