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Galaxy watch heart rate monitor and alto not working

Apprentice

Gareth:

 

Good to know (and happy for you :-).

 

So a factory reset + make sure of latest firmware is in fact worth a try for anyone still having this problem. If that doesn't help, no point in fiddling around with anything other than a replacement device (if you can get one) IMHO.

 

And as you say, don't wait for anything useful from Samsung technical support!

 

PQ

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Explorer

Had mine in service, replaced the motherboard and doing the same

Stop reading for 20-30 minutes and keep trying to measure then start working back.

 

Disappointed

 

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