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Galaxy watch Inactivity Time reminders

(Topic created on: 14-09-2018 09:45 AM)
68086 Views
GaryBrett
Voyager
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Hi there, after updating to V6 of samsung health my inacticy reminders have stopped, they are enabled on the watch but in Samsung Health the option is now greyed out as below, any ideas?

 

sh.jpg

 

65 REPLIES 65
Wiz
First Poster
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All fixed in latest update.

Thanks SAMSUNG!

 

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HelsBels
First Poster
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I have noticed this last week that when I set my Gear Sport to track a workout, it isn't recording all of the data like it used to. I don't get the Inactivity alerts anymore either.

I see people have said about updates fixing this. Is this a Wearbales update or Samsung Health update? Both of mine appear to be up-to-date but I'm still having the problems. I'm in the UK if that makes a difference! How do I know if I am on the latest versions?

 

Sorry if this has been covered or is simple info... but I'm struggling to get it working and it's really frustrating to have a watch that cost a lot and doesn't do everything it is supposed to! Thanks in advance :smiling-face:

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VM77
First Poster
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Looks like Inactive time alerts is conflicting with Abdoid 9 on the phone and does not related to watch itself, but this is purely my obseration / opimion. If you compare the same exact version of S Health app on Android 8 and 9, it's actually has slight differencies, which was surpising for me, but I noticed that Inactive time alerts had no issues with Android 8... Nevertheless, even though I had this issue recently, I was able to fix it by going to S Health app on my phone -> Setings -> Notofocations -> Inactive time alerts -> change Notification style to Sound and pop-up... This worked for me, hope it will help

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Hopeful
Student
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Hooray, received a watch update here in Australia yesterday and reminders are now working

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domscalzo
Apprentice
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Glad to hear it! 🙂

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igorko82
Apprentice
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Reminders does not work on Galaxy Watch Active

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LadyJane
Student
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Mine have been working since the last update. In the Galaxy Wearable app on your phone,  on the about watch view, scroll down to About Watch and check for a software update. 

igorko82
Apprentice
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it works after update

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MRich
First Poster
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i don't believe that is the issue...  It is ON on my watch - I don't even have the option any more on the phone.  I lost the noticfications about 2 months ago...  this was one of my favorite features...

MaximY
First Poster
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@MRich wrote:

i don't believe that is the issue...  It is ON on my watch - I don't even have the option any more on the phone.  I lost the noticfications about 2 months ago...  this was one of my favorite features...


Same.. I'm so dissapointed with this feature is gone on my phone. I had to install the previous version of the app 6.1.2.025. Inactive time reminders are working now. Will use it untill they bring the solution for the furure updates. 

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