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Galaxy watch 46mm

(Topic created on: 10-04-2019 02:01 PM)
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Mac3573
First Poster

‎10-04-2019 02:01 PM - last edited ‎17-05-2019 03:02 PM by Moderator ) in 

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Can anyone help ? My galaxy watch 46mm keeps disconnecting from bluetooth,then will not reconnect ?? I have a Samsung s9 plus 

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎11-04-2019 05:38 AM

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Sometimes deleting the pairing then resetting it can help @Mac3573 

 

Check theres no updates pending for your bluetooth.

 

Clearing the cache in your bluetooth can sometimes help. Go into Settings-Apps-Bluetooth-Storage-Clear Cache.

 

If you don't see the Bluetooth app then tap the 3 little dots in the top Rh corner and choose see system apps.

 

If needed a Samsung Experience Store or Samsung Service Centre can run a diagnostic test.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Sian83
First Poster

‎06-09-2019 05:05 PM

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In response to BandOfBrothers
@BandOfBrothers wrote:

Sometimes deleting the pairing then resetting it can help @Mac3573 

 

Check theres no updates pending for your bluetooth.

 

Clearing the cache in your bluetooth can sometimes help. Go into Settings-Apps-Bluetooth-Storage-Clear Cache.

 

If you don't see the Bluetooth app then tap the 3 little dots in the top Rh corner and choose see system apps.

 

If needed a Samsung Experience Store or Samsung Service Centre can run a diagnostic test.

 

 

Hi I have the same issue and only had my watch a few weeks.

 

I've tired everything suggested above, does anyone have any other suggestions please

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