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Galaxy watch 46mm unable to pair with Note 8 (Android 9)

(Topic created on: 03-04-2019 06:07 AM)
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hulk81
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Good afternoon

I have bought the Galaxy Watch 46mm with the latest software update on and I am trying to connect it with my Note 8. 

I starts the process of pairing and when it says that the phone is paired with the phone the app crashes and the phone cannot by connected. 

I have reset the Note 8 to factory settings,  I have reset the watch, I have reset app cache on the note, I have done EVERYTHING and the phone refuses to connect with the watch. FYI I have tried to connect the Galaxy Watch with my business phone iPhone 8 plus and works like charm, which I find ridiculous ..... 

 

Should I send the watch back dear Samsung ? 

 

Thank you

Angelos

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Solution
Demmis
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Good day.

Had a similar issue today with brand new Samsung Galaxy Watch Active and Galaxy S10+, I found a workaround. Go to your phone settings and change language to English (by adding English language), it seems that there is a bug with Galaxy Wearable Greek Version and its crashing when Greek language is the phone's default. You can switch your phone back to Greek when pairing is complete.

 

hulk81
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Demmis that worked!!!!!!! May I ask though how did you know the language settings of my phone?
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Demmis
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Good morning,

I assumed it because your name is Greek and app is crashing just like mine :smiling-face:

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hulk81
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Demmis o Tromeros :smiling-face:  Ευχαριστω!

Demmis
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Παρακαλώ! :thumbs-up-sign-emoji-modifier-fitzpatrick-type:

Have a good day and enjoy your new watch!

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