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Galaxy gear s2 watch

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First Poster

Samsung did an update on the watches since the update I have not been able to connect my watch to my galaxy note 9 it keeps saying plugin has stopped when trying to connect...... Anyone else having the same issue or know how to fix it

1 ACCEPTED SOLUTION

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Moderator
Moderator

Hey @Memphis32 ,

 

let's try this:

1. From the phone go to Settings> Apps> Menu (3 dots top right)> Show system apps> Gear S Plugin> Force stop. 

2. Once done, follow the same route: Settings> Apps> Menu (3 dots top right)> Show system apps> Gear S Plugin> Clear cache and then clear data. 

3. Then on the watch tap "Connect to a phone" and follow the instructions.

View solution in original post

3 REPLIES 3
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Moderator
Moderator

Hey @Memphis32 ,

 

let's try this:

1. From the phone go to Settings> Apps> Menu (3 dots top right)> Show system apps> Gear S Plugin> Force stop. 

2. Once done, follow the same route: Settings> Apps> Menu (3 dots top right)> Show system apps> Gear S Plugin> Clear cache and then clear data. 

3. Then on the watch tap "Connect to a phone" and follow the instructions.

View solution in original post

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First Poster

I tried all of that and it didn't work samsung just sent out a new update since the last one they did messed everything up so now my watch is working so hopefully they fixed there glitch

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First Poster

I just got a Note S10 and tried to pair with Gear S2 watch.  It finds the watch and looks like it is getting close to finshing.  It fills in 4 of 5 bars and stays on the 5th bar.  It does not finish pairing.  I've tried several times over the past 2 days.  

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