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Galaxy buds not connecting to my Samsung s10+

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Can anyone help, I received galaxy buds today and only 1 will connect.

When I go on my settings it says 2 are connected, however when I'm on the wearable app, only 1 is connected and the other one has a ! next to it.


I have already uninstalled and reinstalled the app, restarted my phone etc and I'm still having the same problem.

I've even uninstalled and reinstalled the galaxy buds from my phone does anyone know how to fix this issue 

Superuser I
Superuser I

Are you as a process of elimination able to pair the Galaxy Buds to another phone @Kadeem27 


Any updates pending at all ?


If it continues then the Buds may have an issue which if this was my situation would be resolved by asking for be swapped out for new ones .



My advice comes from being a UK Samsung Phone User.
Current Phone ~

Samsung Note 10+ 5G _256Gb > Model: SM-N976B._ Samsung One Ui 2.0 / Android 10.

Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
Samsung Galaxy Tab A {2016}SM-T580

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