26-12-2019 10:55 AM
Basically , the led on the outiside is always green never turns off. When I opet the case the inside light doesnt turn on. The buds are at 95% battery, wont charge past that. Has anyone encountered and solved this issue? Thanks!
30-12-2019 04:37 PM
Hey @Titiriti! I would recommend visiting your closest Samsung Support Centre so that an engineer can have a look at this for you: https://www.samsung.com/uk/support/service-centre/
20-03-2020 02:14 PM
Mine has just started doing the same thing - did you ever get a resolution?
11-07-2020 05:54 AM
Mine is doing the same. Did you find any solution other than going to a repair center?
07-10-2020 03:38 PM
mine too happened after an update about 6 weeks ago
28-04-2021 03:41 PM
Can we bump this and get a fix action besides take them to a repair center?