Support

Open search

Galaxy buds case led stays on

First Poster

Basically , the led on the outiside is always green never turns off. When I opet the case the inside light doesnt turn on. The buds are at 95% battery, wont charge past that. Has anyone encountered and solved this issue? Thanks!

2 REPLIES 2
Highlighted
Moderator
Moderator

Hey @Titiriti! I would recommend visiting your closest Samsung Support Centre so that an engineer can have a look at this for you: https://www.samsung.com/uk/support/service-centre/ 

Highlighted
New Member

Mine has just started doing the same thing - did you ever get a resolution?

Top Liked Authors