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Galaxy Watch not measuring Heart rate

Pathfinder
Always wear mine a couple of finger widths from the wrist bone (which is what optical heart rate monitor manufacturers recommend) and tight. It lost heart rate again today whilst washing up in the kitchen. It had stopped for 30 minutes without me knowing. It's certainly not as bad as it was but still not perfect.
New Member

Mine  had stopeed flickering last week after a swim done on a low battery. i reeboted, then formated  the gear and did all the updates... now it flickers but it doesnt measure the HR.

Does anyone has a trick for this? read most of the reviews but looks like its a luck thing...

 

First Poster
The new update has not fixed my hr sensor, 2 hour cycle today, hr stopped after 10 minutes and flatline, about time samsung software team sorted this as they will end up with people moving to a brand that works and cares about their customers
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@GaryBrett , @lisafox16 

 

Any news regarding HR readings during Workouts?

 

Still in doubt if I should give a new try....

Voyager

@AndreiV - Still all very good on my side, all workouts pretty much accurate, these are quite vigorous workouts with weights, rowing, HIIT all stuff that previously failed miserably.

 

Daily auto tracked walks also perfect and resting HR great.

 

Screenshot_20190605-192144_Samsung Health.jpg

 

Screenshot_20190605-192250_Samsung Health.jpg

 

Screenshot_20190605-192159_Samsung Health.jpg

 

Navigator

@GaryBrett  that's impressive

 

I've looked back in my previous recorded Workouts and indeed I don't see only flat lines but good readings. What was concerning me was the freezing which could happen without a pattern and never recovering from ...

Voyager

@AndreiV - yes it's all good at the moment. Previously during workouts I'd look down and the HR icon was flashing blank, I had to reboot watch to get it back which wasn't great, used to only read 15/20% over 60 minutes.

 

More noticeably I can now see all day the HR is reading each second, it used to get stuck saying 90bpm 20 minutes ago for example, none if that is happening now.

 

All in all for me its massively improved and is what it always should have been. I cant say for sure but I'm wondering if they took note of Gear Tracker and coded it to restart the HR sensor on failure.

 

Voyager

@AndreiV - Forgot to say on auto tracked workouts now, it reverts back to the watch face rather than the workout screen, maybe that's part of the fix?

Voyager
 - Forgot to say on auto tracked workouts now, it reverts back to the watch face rather than the workout screen, maybe that's part of the fix?
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What do you mean, taking about that Brisk Walking screen?

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