06-01-2019 05:46 PM
Samsung galaxy watch 42mm.
Sleep tracking does not seem to work.
The last 3 nights I am recorded as having no deep sleep and less sleep than I would have thought.
I have HR tracking on always with goodnight mode and do not disturb.
Any ideas?
07-01-2019 11:54 AM
Think it's a samsung software issue. Have a similar problem with sleep (and steps, and calories, and staircases, and......).
There's plenty of people complaining online about this.
07-01-2019 02:28 PM
Mine works fine - have you tried without the do not disturb and Goodnight mode? I appreciate that is a bit contradictory though but it may help in isolating the problem?
Also, is your watch strap secure? If i wear mine loose then sometimes the results are erratic.
13-01-2019 02:15 PM
So, I have the same Issue. I think it has something to do with the the HRV-Measures. What I can see is, that during the day it measures my stress-levels without problems, but during sleeping it is deactivated somehow, so no data were recorded for Stress-Level. But Stress-Level measurement is set to "always" and HR-measure too. For HR-measures I get continuous data during the night.
I will try this evening with not activating night mode. Hope it will help...
16-01-2019 08:02 AM - last edited 16-01-2019 08:04 AM
So I used now only not disturbing and airplane-mode without sleep-mode and same behaviour. So I hope, Samsung fixes this bug in the near future. Quite Disapointing... It seems, the developers don't use the watch on their own. They just code and test it inadequately...
24-04-2019 06:24 PM
Do you guys know if this was solved already? Mine as working OK, but since 3 days ago it isn't recording my sleep anymore.
26-04-2019 01:15 PM
I have same problem.
Sleep monitoring say that I am awake several hours every night.
Started a couple of weeks ago
05-05-2019 10:16 AM
Same problem for me, didnt work from the beginning on, I am thinking of returning it to the vendor, this is one of the features which i consider mandatory....
08-06-2019 01:55 PM
Did this happen after the update? My watch has stopped tracking sleep since the latest update.
08-06-2019 01:57 PM