Mine does that sound and was never repaired (it was once replaced with a new one)
Wearing it higher on the arm, the hr seems to be better although I still find sometime being at 120bpm doing nothing and trying to measure
Did you get to check the steps after the repair? I don't think changing the mother board or the sensors is doing anything for what I've read somewhere else.
No, not at all. I had Samsung have a look at it remotely and was advised to bring it for repair. The step count was wrong all the time, I wrote a post about it last week. While checking that, they realised the HR was wrong too. It was showing sth above 115, when my phone and Garmin where around 60. Thanks for confirming the bezel thing, they were telling me that's normal. I started to doubt myself...
Cheers for the update, a couple of points if I may.
What a nightmare
Have you realised the mods have disappeared from this conversation?
I honestly dont blame them, impossible to defend the indefensible. Think the problems on the GW are way above their support level, thats not being disrespectful to any of them but these are designer/developer level issues I fear..
I didn't take it from repair, I left it with them as I thought it wasn't assembled correctly, thanks for reassuring me on that. If it's hardware or software, I'm not sure. I also thought it was software that was to blame. When I spoke to the person in the center, he said it's not going to be resolved through an update and the only way to resolve it is to replace the motherboard. Unfortunatelly I didn't have a chance to test it. I'm looking into getting my money back. Samsung is not willing to do it, hopefully cc issuer will step in.