So, today I have done 27 floors between waking up and getting to work.
My bedroom is upstairs, so I walked down stairs this morning (no floor should be counted). Walked on a flat route to the bus stop, sat on the lower deck of the bus, walked up a flight of stairs that is possibly 2 floors but normally only counts as 1, and then walked up another flight to my desk that normally counts as 1.
That's a maximum of 3 floors possible. How did it calculate that I've done 27?!
Yep thats pretty much standrad for me over the last 6 weeks. Just to confirm, have you tried a 'walk workout' or walked for longer than 10 minutes when auto tracking kicks in?
That should then appear in the activity panel in S Health, hopefully you would get some HR lines there?
Grabiesh - In Samsung Health - Active Time - Trends - then go to day | then activity (walk)
That should show you the walk data, is there nothing there? Your screenshot looks as though its from the HR graphs, not active time?
Yeh, that is terrible, coming from Fitbit & Garmin its not hard to see why people are returning the GW in masses..
Ive just resubmitted the log_dumps from new firmware to the 'specialists' so will await there request to clean the sensor
Ive also requested they give us access to a 3rd party app (Google Fit lets say) until they can resolve the issues, not gonna happen but if you dont ask and all that! I know its possible as there are developers right now creating Tizen apps that play nicely with Alexa & Google Assistant, they told me it should be fairly straightforward to also create a Google Fit one (didnt offer to make it though)
I have received the third firmware update just now. It is true that the step count improved after update 2.
Can someone send me a link to where these developers are creating tisen apps. Be interested in running them
Last night I received a response on one of my error reports. It is as follows (please refer to the screenshot)
It seems that they are well aware of the issue - there's no specific HW problem but a badly designed structure of the HR sensor possibly and on top of that there's nothing to warrant any progress in the near future. At least this is what I get.
I'm glad I returned my watch and will possibly never bother until its successor gets released.