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Galaxy Watch 46mm Not counting steps

First Poster

Yeah...battery life is the only let down for me. Don't do a lot with the watch other than wear it...don't have anything  always on" and have never got more than 46 hours out of it. Nowhere near 4 days as advertised

Pathfinder

What are you doing with it? What settings do you have on? What watch face etc etc? How many notifications? How often do you go into settings? How often do you open the apps on your phone?

There seems to be a lot of variance between users. Some getting well over 2 days on the 42mm. Sometimes I get great usage and sometimes not so much. Definitely gets better though after the first few days in my opinion.

Explorer

Had my watch on since 8am this morning. Battery still on 71% but i have fully loaded mine with always on, constant HR and stress. Quite a lot of notifications.

 

I charge it up every night so not too worried but reckon id get another day out of it without a charge.

 

Still cant get around the ***** step counter though!

First Poster

I have a downloaded watch face ...notifications for all messages and calls ..don't very often go into the apps or settings really...I do get a weather notification every day...and a daily briefing thing but don't know where to switch them off...other than that nothing much used as yet...but have never had longer than 48 hours and have had watch just over 2 weeks......

Pathfinder
Pathfinder

Yeah already seen that one!!

Apprentice

@jojo1966 wrote:

I have a downloaded watch face ...notifications for all messages and calls ..don't very often go into the apps or settings really...I do get a weather notification every day...and a daily briefing thing but don't know where to switch them off...other than that nothing much used as yet...but have never had longer than 48 hours and have had watch just over 2 weeks......


In your connection settings, what setting do you have for Wi-Fi? I found this to be a crucial factor in terms of its affect on battery life. If you have this switched to Always Off, then I found battery life to be so much better. Always On means the watch keeps Wi-Fi switched on even if you are connected to your phone via bluetooth, which personally I don't consider necessary. Auto means that the watch switches Wi-Fi off when connected to your phone via bluetooth which for me is the most practical setting. You need to consider though that even using the Auto setting can effect the battery usage dramatically if you are often leaving the location of the phone because Wi-Fi will kick in. For me, having the phone on my person 99% of the time, this is fine and I am seeing a good 3 to 4 days of usage per charge.

First Poster

Thanks...in the settings on my watch I have Wi-Fi connection  set as "always off" so can't be this thats affecting it I don't think...

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Apprentice
I've had my watch replaced as it was doing the same thing. Samsung were brilliant and sent me a brand new replacement however it's doing the same thing. The problem is that the watch's pedometer takes ages to wake up so you miss loads of steps, I hoping a software update will cure the problem !
Explorer

I submitted error reports with logs on a couple of occasions. I've now received replies, both stating that this is normal behaviour. In Samsung's mind it would seem that being less accurate is in fact more accurate! In my mind a step is a step...Screenshot_20180929-004950_Samsung Members.jpg

 

Screenshot_20180929-004938_Samsung Members.jpg

 

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