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Galaxy Watch 46mm Not counting steps

Apprentice

I've had no problem since I turned off the auto start for the Elliptical and Rowing off. 

Voyager

To be fair a quick Google of any smart watch reveals loads of complaints, you want to see Fitbits forums for unhappy people 

 

You rarely see happy customers on forums or social media, just those looking for a place to vent some frustration.

 

Doubt id be here if my Galaxy was telling me I'm an elite athlete

Explorer

Just been reading some comments in Android Central forum from 2016 concerning the Gear S2 not counting 10 steps or less. Maybe we have to accept the fact that the Galaxy watch will not count small amounts of steps around the house. On my daily 3 mile walk the step total, approx 6000, is very, very close to the step total on my phone app MapMyWalk. Having said that, my GearFit 2 does a very good job of counting all my steps around the house. 

 

https://forums.androidcentral.com/samsung-gear-s2/630150-step-counter-way-off.html

Apprentice

Having received my watch on 7th Sept, i too have noticed the lag in my watch recording steps. I have tried all the suggestions mentioned on here but still the lag persists. I share everybody's feelings with regard to Samsung not accepting this and/or rectifying the problem. I have however noticed the following. After a period of inactivity and my watch not recording steps whilst walking around the house for example,  I pulled down the watch screen to reveal the quick settings screen to reveal also a green icon saying ‘inactive’. If you select this you get options to become active and do a short exercise. I did this and immediately my watch started recording steps again. Perhaps this is a way of Samsung trying to get us all more active? Let me know if it works for others. I think therefore this must be software and not hardware issue.

Voyager

 

Pathfinder

We live in hope Gary. Come on Samsung read these posts??!!

Voyager

 

 

Pathfinder

@GaryBrett wrote:

 

 


Interesting.....

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Pathfinder

As long as it catches up that is fine for me. I think given it is a device on your arm I guess they have to make sure you are taking steps and not just waving your arm about. Maybe waiting 10-20 before measuring continuously allows it to be more consistent.

 

Have to say though my biggest concern is still battery. Despite same set up every day, I get very different battery drain from day to day. Some days it is amazing and some like today drains 7% in 2hrs on very light use. No where near 3-4 days advertised for 42mm.  

Voyager

 

 

 

 

 

 

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