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Galaxy Watch 46mm Not counting steps

First Poster

I don't have such a problem with this watch.

Hey guys move to Europe, here is everything working fine

Explorer

You probably play chess whilst measuring HR 😉

It's been proven that HR monitoring is defective beyond reasonable doubt. Samsung will never fix it as it's a hardware fault. Move on and get something that actually works as advertised!

Apprentice

@Marumbas wrote:

I don't have such a problem with this watch.

Hey guys move to Europe, here is everything working fine


No it doesn't

Voyager

Explorer

Don't bother with it. It will never work  

Get a Fitbit or a Garmin-dash-cam-55 device. They workers really well  

First Poster

Well I got my watch back after it had been sent off for repair. Came back with 'no fault found, software upgraded'. Errrr wait a minute, where was the software update then? Anyway the watch seems to be working fine at the moment. So I shall see how long it lasts. The one thing that has done my head in though is that they said Samsung reserves the right to assess a product for repair 3 times before a refund. So with my watch being away 3 weeks this time I'm really looking forward the the next two times I have to take it in. This and the recurrent 'water detected issue on my Samsung phone is really putting me off these products. About time Samsung sorted these issues out.

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New Member

After 7 months of this bullsh!t and staring at my Watch on my desk everyday, I decided to bang it a few times. Face up , holding both straps together, I tapped progressively harder on my mouse pad. On the 3rd tap, the screen came on. Suddenly it's working. The problems I had were: wake gesture, steps and heart rate monitor all stopped working simultaneously.

 

It's been 2 days and working flawlessly. I cant say that it was a knock that caused the problems in the first place, but suspect something was loose in there and got knocked into place. I'm so happy I could sh!t

 

Good luck.

 

P.S. Stop holding your breathe that Samsung will release a patch, they know they put it together poorly and it's hit and miss on weather you have an issue....

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