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Galaxy Fit stopped recording sleep

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First Poster

I recently bought the Galaxy Fit and everything was recorded perfectly displayed in Samsung health. But from one day to another, without changing a single thing, the sleep is no longer recorded. Please advise.

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Moderator
Moderator

Hi @nordlightThe smartwatch uses the heart rate sensor, located on the back of your watch, to record your sleep cycle. Clean the back of your smartwatch with a clean cloth and put the watch back on making sure it's in the correct position. Also, change the Heart Rate settings to 'Always' on: Menu > Settings > Auto HR. Is the watch tracking your sleep correctly now?

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