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Galaxy Buds right ear has low volume

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First Poster

My right ear buds volume is terribly low. Left one seems to be fine but you can barely hear the right one. This seems to be a common issue. Help please.

3 REPLIES 3
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CarloL Moderator
Moderator

Hey @bFALSE! Is anything blocking the Galaxy Buds? Try cleaning them to remove any obstruction with a soft toothbrush or a piece of cotton. Also, please make sure that the Galaxy Buds are fully up to date by heading to: Galaxy Wearable app > About earbuds > Update earbuds software > Download and install.

First Poster

Nothing is blocking them and all the software is up to date. This seems to be a common issue that lots of people have.

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CarloL Moderator
Moderator

Right, now turn your Bluetooth off, on your mobile device, wait about 20 seconds and then turn it back on. Finally, proceed with a reset of the buds via: Samsung wearable app > About earbuds > Reset. If resetting the Galaxy Buds didn't sort this, then you would need to visit your closest Samsung Support Centre to have them checked by a Samsung engineer.

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