Galaxy Buds Volume and Balance Issue

[Electr0]

!! ALL POSSIBLE FIXES LISTED BELOW !!

Wow... two years later and people are still having this problem.
I decided that I'd go though this massive thread and try to compile all the possible fixes, to make it easier for people to (hopefully) find a solution that works for them. Let's go...!

1. Pair with another non-galaxy device

1. Pair to your Galaxy Phone
2. Setup using Galaxy Wearables app
3. Reset using Galaxy Wearables app
4. Place the Buds in the case and wait at least 10 seconds
5. Remove Buds from the case & Pair with your other non-galaxy device
6. Un-pair from your other non-galaxy device
7. Place Buds back in the case and wait at least 10 seconds
8. Re-pair to you Galaxy Phone and setup using the Galaxy Wearables app.

2. Blow on the speaker driver

1. Remove the silicon cap on the faulty ear-bud
2. Cover the ear piece with you mouth and blow VERY GENTLY

3. Clean the metal mesh under the cover

1. Remove the factory wax/glue from the sound exit grid
2. Remove the metal grid (it will require a tool, eg. use a small pocket knife) and the dark mesh under it
3. Clean the mesh under the grid (possibly ear wax between the mesh and the metal grid)
4. Put back the mesh and the grid

4. Check for defects and ensure proper charging

1. Check for dents on the faulty ear bud
2. Ensure they sit in the case properly
3. Charge the ear buds fully
   1. Place the ear buds in the case once at a time
   2. Make sure that the case registers both of them - the central light in the case flashes when each bud is placed correctly.
   3. Make sure each ear bud is "seated" correctly
   4. Leave them to charge for a minimum of 20 mins 

 5. Toggle "Call Audio" and "Media Audio"

1. Open the bluetooth menu
2. Navigate to the Galaxy Buds settings
3. Turn off, then on: "Call Audio" and "Media Audio"

6. Adjust "Media Volume Sync"

1. Open Bluetooth settings -> Advanced
2. Turn on "Media Volume Sync"
3. Go to Settings -> Accessibility -> Hearing Enhancements
4. Adjust the balance of the ear buds

7. Battery Discharge

1. Fully discharge both the ear buds and case to 0%
2. Fully charge both the ear buds and case to 100%

8. Reconnect Speaker Cable

1. Take you ear buds apart completely
2. Disconnect then reconnected the ribbon cable to the speaker
3. Reassemble the ear buds

9. Throw them against a wall  😅 (?)

10. Reset the ear buds

1. Go into the Galaxy Wearables app and then into "About earbuds"
2. Click "Reset earbuds"

I hope that at least one of these solutions will get them working again for you.

Thanks to everyone who has contributed so far!

Good Luck! 🤞

---

1. Hey All,

I've been using my Galaxy Buds for about 2 days now and this afternoon when I put then in, I noticed that the right earbud is significantly quiter than the left. I would say about 75% quieter.

When I put the left bud in, it chime as usual, but now when I but the right bud it, it doesn't chime at all.

I've tried up-paring and re-pairing them to my Galaxy S10+ and have also reset them from within the Galaxy Wearables. My Galaxy Wearables app is up to date, as is the.software on my Galaxy Buds. 

Has anyone else had this issue? 

Is seems that lots of people had this issue wi h the 2018 IconX Buds, could if be something similar? 

[CaseyOrr]

This is what did it for me

[CGabriel]

¡YES!

[KM123]

I tried everything and nothing.
Finally cleaning according to your idea ...
It worked 100%

[MissingLink]

This worked so well!!! I just had to blow a few times and a bit harder, otherwise it fixed the buds right up!

[Jkendall73]

My left ear bud is about 85% lower than the right. How do I adjust and fix it? Its driving me crazy!!

[CGabriel]

En mi caso comenzó con menor volumen un uno de los auriculares, pero luego llegó casi a cero.
Quité las gomas, luego succioné con mi boca y se solucionó de inmediato.
Para eliminar cualquier resto de suciedad pasé un cepillo usado por la rejilla metálica y luego volví a succionar con mi boca. Succioné en lugar de soplar para no enviar la suciedad hacia el interior.
Lleva 1 semana funcionando correctamente.
Suerte

[cwzepp]

I'm surprised but the blowing trick worked!   Nothing else did.  

[elitejames]

It's not always the right bud, mine is the left bud as is the same as many others. It seemed ot was first being complained as the left bud.

[Willdoc]

Just had the same problem in my left ear bud, I took out the tiny metal screen and like new I ended up taking out the other one too

[Nick326]

I have had this happen to me with 2 separate pairs. I have no idea why. I just keep asking Samsung for replacements.