01-02-2020 05:20 AM - last edited 01-02-2020 05:37 AM
When using ambient mode there is static noise from left side along with outside sound.
Resetting does not help.
02-02-2020 12:24 PM
Hey @krj! What device have you got the Galaxy Buds paired with? Make sure that the Galaxy Buds are fully up to date by heading to: Galaxy Wearable app > About earbuds > Update earbuds software > Download and install. Also, turn your Bluetooth off and on, on your device, wait about 20 seconds and then turn it back on.
02-02-2020 12:47 PM
I have OnePlus 7 pro. Galaxy Buds is on latest firmware : R170XXU0ATA2. Turning bluetooth off and on does not fix the issue. The best way to describe the sound on the left bud is high frequency tapping + ambient than static noise.
14-08-2020 10:46 AM
I have the same issue except with my right bud.