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Galaxy Active watch 2 disconnection

First Poster

Watch disconnects numerous times a day tryi g to find a fix. Using an Honor 8x phone

2 REPLIES 2
DannyT Moderator
Moderator
Hi there, @SkinEboy.

There are a few things we need to check, so we can hopefully get to the bottom of this.

Does your Bluetooth on the phone turn off at all? Do you have a power-saving option that could be turning this off? Is the software on both the Gear app and on the Galaxy Active 2 completely up to date? When the watch disconnects, is it whilst you are doing anything in particular? Or is it completely random?

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 Welcome to the Community! :smileyhappy:

First Poster

Thanks for the reply. Got a new phone, the OnePlus 7t and have had no problems since

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