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Earbuds really quiet

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I have been using my earbuds for about 3 months now and I didn't get them in a promotion, I bought them. 

Recently the right earbud has gone really quite, but the right earbud is working fine.

I have turned the volume on my galaxy s9 to max, then I have turned the volume on the earbuds to max and I still have the same issue.

I have reset the earbuds a couple of times and nothing has changed, the right earbud is still really quiet. 

 

Please can someone help? 

1 REPLY 1
Superuser I
Superuser I
This happens more, Samsung can replace the buds for you if your phone is still under warranty
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