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Connectivity issues with Gear S3

First Poster

My watch Tizen version is 4.0.0.4, and software version R760XXU2ESF2. My phone (S9) is on Android V9, and have the September 2019 security patch. 

 

I have been having connectivity issues with my watch and my phone. My watch will randomly disconnect from my phone. Recently,I had to do a factory reset on my watch, and it reconnected, but I am still having issues with it disconnecting when my phone is right next to me.  It will sometimes automatically reconnect, others I need to go in and do it from the Gear app. Any idea on what the issue may be?

2 REPLIES 2
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TessM Moderator
Moderator

Hey @FoxtrotUniform1 ,

 

that may be caused by different factors. Can you confirm if you are using any Power Saving Settings on the phone? This can be checked from: Settings> Device care> Battery> Power mode. 

First Poster

It's set to "Optimized"

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