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Can not install samsung health update.

Apprentice

After Samsung Galaxy Watch 42mm with One UI update,  I can't install Samsung health update on the watch. Watch just disconnects when update is installing. I have Samsung Galaxy S9 (One UI)  &   Samsung Galaxy Watch 42mm (One UI).

69 REPLIES 69
First Poster

Same for me Galaxy Watch 46mm and Galaxy note9.

Upgrade will download and then install forever....

 

Same issue while trying to install new Apps to the watch.

 

Explorer

Same here Galaxy Watch 42mm

New Member

Same for me, Galaxy note 9 with Galaxy watch 46mm

First Poster

Same here with 46mm and OnePlus phone

 

edit: unlike others I was able to install another app, but the installation of the Health app still ends in loosing connection with the watch and a botched install. So it has something to do with this specific app, so it seems - or at least with an app that has a close relation to the connection between watch and phone.

First Poster

Same with 46mm, OnePlus 5T

First Poster

i have the same problem 

First Poster

Same in my case. I am able to download it, but during installation phone lose connection with watch. OnePlus 6 and Galaxy watch 46mm

First Poster

Same in my case. I am able to download it, but during installation phone lose connection with watch. Galaxy S9 and Galaxy watch 46mm

First Poster

Galaxy S8+ (One UI) and Watch 46 mm (One UI) here.

Had the same problem as you. Fixed by

1.  Update Samsung Health on Watch and let it disconnect.

2. Reconnect manually and make a backup of Watch to account.

3. Reset Watch, put backup back.

4. Samsung Health is now updated on connected Watch.

 

Edit 3:
Factory reset ...

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