Watch active 2 clearly ignores bpm when estimating calories burnt, which is very wrong!!! Please, correct it! Otherwise, the watch is useless. This was the same problem with active (1) as well.
(Aerobics was tracked as " other workout" on the watch because it soes not have... aerobics 😂🤔🙄🙄🙄)
I had the same issue. The device does not calculate calories burned correctly. I contacted the company and they acknowledged this is an issue. I find it absolutely unbelievable that they just released a fitness product that doesn't correctly calculate calories. it's absolutely mind boggling. It's a ***** shame because this watch is awesome for everything else. I have had Samsung phones for years. I was so excited to try this watch. One would think that if ACTIVE was in the name, it would work as a fitness device. Unreal.
Here is a snip from my chat with the first Samsung rep:
Well, yeah, I feel the same. Switched to S10 from Huawei, really loving it... But the watch... I had to return the active (1) due to a terribly off heart rate monitor. The 2 is better (not great), but now sports tracking is sooo disappointing... I gave up fitbit after 5 years, and I enjoy the active 2 watch so much more now, do not want to switch to anything else... (no apple for me).... I am waiting for Samsung for now. I believe this can be fixed on the current hardware
I'm having exactly the same issue; bought the Samsung Active 2. Done 4 spin classes, all of them where my HR was similar and yet the calories range between 300-500cals. Then, I tried another class, HR was a lot lower, and somehow burnt 800 calories. It's totally inaccurate; I just bought it last week and considering returning it.