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Bleutooth droping out of car stereo

(Topic created on: 22-10-2019 05:33 PM)
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Davethemalt
Student

‎22-10-2019 05:33 PM

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Hi 

My samsung s9 keeps dropping out of its bleutooth connection after playing music from spotify my car stereo. To re start it i open the case and the music starts again after about 2 minutes it drops out again. I have removed the phone from the case but the same thing happens. Can you help please

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Solution
AndrewL
Moderator
Moderator

‎22-10-2019 07:18 PM

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@Davethemalt: Is the issue only occurring when the device goes idle? If so please go to Settings > Apps > Spotify > Battery > Allow Background Activity to see if this helps.

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Solution
AndrewL
Moderator
Moderator

‎22-10-2019 07:18 PM

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@Davethemalt: Is the issue only occurring when the device goes idle? If so please go to Settings > Apps > Spotify > Battery > Allow Background Activity to see if this helps.
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Davethemalt
Student

‎23-10-2019 06:09 PM

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In response to AndrewL

Hi Andrewl

I tried what you recommended just played 4 continues tracks without falling out ot seems to be working ok, i am a very happy man at the moment. Numerous so called i t experts and the people in the Samsung shop didn't have a clue what to do, a big THANK YOU VERY MUCH for you help and advice.

                       Davethemalt.