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Alti-Barometer Does Not Work!

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Apprentice

Hello,

 

After onu ui update my alti-barometer stopped working. Tried factory reset did not help, i go to test mode and barometer sensor says "FAIL" but SensorHub says "PASS".  This device bought one month ago so i want to know is this software or hardware related problem?

 

In addition to all of this floor counting not working as well.

 

Thank you.

 

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2 REPLIES 2
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Moderator
Moderator
@Faruk_: If you access Alti-Barometer via the Apps screen and scroll to Settings > Change > Auto Refresh, does the calibration occur as expected? If not then based on the troubleshooting steps you have already attempted I recommend visiting a Support Centre to get the device inspected by an engineer. To find your nearest one please check the link below, select 'Mobile Device > Phones, Tablets and Wearables and enter your post code.

http://www.samsung.com/uk/support/servicelocation/
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Apprentice
Already did "Auto Refresh" option but still same. I dont know whether i should go to RMA or not but i think this issue might be software problem.
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