18-11-2019 09:14 PM
I purchased a Samsung Active 2 watch on Saturday. On Sunday, I had to recharge it before bed, which I did (to 100%). I had to charge it again this morning, as it had drained 50% overnight. I again charged it to 100%, and it completely died 4 hours later. I was not using any of the features on it, nor was "always on" on. I did the update yesterday, even though I had just gotten it the day before. I do not know what is going on, or if this is just a defective watch. Any help is appreciated.
19-11-2019 09:34 AM
Hi @jdudley4 ,
that doesn't look right to me. Can you confirm which phone do you have connected this to? Are you also able to send me a screenshot of the watch battery usage when this drop to 40% from a full charge?
You can get this from Galaxy Wearable app > Settings > About Watch > Battery.
20-11-2019 03:53 PM
20-11-2019 04:54 PM
And now it is at 12% 45 minutes later...
02-12-2019 09:36 PM
Mine is also draining very fast. I removed a bunch a widgets like 'weather' because an article told me that could be it, but it is still draining at least 10% every hour
Thinking about returning this defective product