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Tab s 10.5 not functioning

(Topic created on: 01-12-2017 09:01 AM)
1511 Views
Tottenham
First Poster

‎30-11-2017 03:06 PM

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After removing SD card, I tried a factory reset as the tablet kept freezing.

Tablet now freezes with message 'process system isn't responding'.   It has further advanced to occasionally get beyond initial boot up and welcome screens (Checking connections and Software update). However I can get no further before it closes down- any suggestions?

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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★

‎01-12-2017 05:56 AM

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Can you get to a Samsung Service Location @Tottenham

 

Theyll run a diagnostic on it. 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tottenham
First Poster

‎01-12-2017 07:38 AM

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In response to BandOfBrothers

I will try that. Any idea what the problem may be?

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BandOfBrothers
Samsung Members Star ★★

‎01-12-2017 09:01 AM

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In response to Tottenham

It could be software or hardware issue related tbh.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Tottenham
First Poster

‎01-12-2017 09:42 AM

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In response to BandOfBrothers
Ok. Thanks!
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MaxAda
Apprentice

‎12-03-2019 03:04 AM - last edited ‎22-03-2019 07:28 AM

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Malicious applications, corrupted SD cards, and missing specified files are the causes of this problem. The solution is simple: Reboot Device, Free up Phone Space, Move Apps from SD Card to Internal Storage are all effective ways to solve process isn't responding.

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