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Tab S6 Spen issues

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First Poster

Is anyone else having issues with the tab  S6 Spen where it draws without the nib actually touching the screen? It's making it pretty unusable and the main reason for purchasing this tablet was for the Spen and ability to fill out and sign documents without the need of printing. I've tried changing the nib in the pen and nothing fixes it the closest fix I've found is pressing on the nib really hard but that only fixes it for a minute at most. 

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SaudA Moderator
Moderator
Hi @Scott17

Are you still having issue with the S Pen? Is this happening regardless of which app you are using? Can you try resetting it:

Attach the S Pen to the S Pen’s charging groove. Then, open the Air action setting screen and tap 3 Dots for more options → Reset S Pen.
First Poster

@SaudA wrote:
Hi @Scott17

Are you still having issue with the S Pen? Is this happening regardless of which app you are using? Can you try resetting it:

Attach the S Pen to the S Pen’s charging groove. Then, open the Air action setting screen and tap 3 Dots for more options → Reset S Pen.

I have tried resetting it once, and it was a fix for all of 30 seconds, it seems to be any app that I use has the issue. But it's also temperamental so since your reply, I've had a 50/50 mix of it working for a period and then being unusable at the same time. Little bit stumped the best fix I've been able to find is like I said pressing hard on the nib what cures it for a brief period. 

First Poster

I'm having the same issue. Happening on my note 10, as well. 

SaudA Moderator
Moderator

Sorry for the late reply @Scott17

Let's try the hardware test: Apps > Samsung Members > Get help > Interactive > S Pen. Do the checks, and let me know how you get on. Cheers!

 

@ShuaSwan Can you also try following the same steps? Let me know how you get on. 

First Poster

Yeah, i bought the Tab s6 2 days ago and i have the same problem. I reseted the Spen too and nothing seems to be working.

I even turned off the air commands because it was quite annoying and they still seem to be active.

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