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Tab S3 sm-t820 user problem after android pie update

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First Poster

Hi, I noticed that when I log into the S3 everything is fine but when I log into it as the 2nd user the screen goes blank right away. I have to press the power button to get it back and even then as soon as I enter the key code, a black screen comes up and then a moment later the normal screen appears.
Something similar happens when I turn on the S3 and simply pull down the screen to change user right away.
Is there any way to fix this or revert to the previous version of android?

 

2 REPLIES 2
ChrisM Moderator
Moderator

That's strange, @xmanhattan. Have you tried removing the second profile and then re-adding to see if this helps?

First Poster

Hello ChrisM,

 

No, I didn't remove it, actually I was hoping to avoid that.

I will wait awhile in the hope that either a new update or patch rectifies the situation.

 

Thanks for your reply!

 

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