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Tab S3 doesn't recognize charger

(Topic created on: 02-02-2019 05:48 PM)
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TIE_Interceptor
Student
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Has anyone faced the following problem with unoriginal charger:

I've bought BlitzWolf® BW-S10 30W PowerDelivery 3.0/ QC 3.0 charger.
It works just fine with my Sony XZ and Huawei Nova.
But when I connect Tab S3 - charging never starts.

In order to persuade the tablet to charge by BW-S10 I have to:
- connect any other charger to the tablet for 1 sec;
- and then connect the BW-S10.

In this case Tab S3 recognizes the BW-S10 and Quick Charge starts (according to the message in notification panel).

How can I fix this issue or at least find out the problem that prevents Tab S3 from charging?

Cable is: ZMi AL301 Type-C - Type-C.
Tablet charges perfectly via original charger.

Thx.

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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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As the original Samsung charger is powering / charging the Tab this has to be a compatibility issue with the 3rd party option @TIE_Interceptor  and as such I wouldn't see there being any other way to remedy this apart from doing what your doing now or revert to using the Samsung option.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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TIE_Interceptor
Student
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Yes, it's definitely a compatibility issue. 

But how can I "debug" it?

Does it related with charger-cable, cable-tablet or tablet-charger incompatibility?

If it's a software related, maybe there's a way to fix it?

That's what I'm trying to find out. 

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