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Samsung email app on Tab A

(Topic created on: 19-11-2018 02:54 PM)
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Maranello1
Student
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Recently noticed that some messages won't display in Samsung email app, wheares they appear OK in Gmail. Have tried clearing cache, which has sometimes cured the problem but only temporarily. Also tried clearing all data and reinstating account, which had similar effect. Has there been a recent update to the OS or app, is there some data size restriction, or is something else which I could try. I use IMAP for emails on the tab A and my other devices.

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2 REPLIES 2
ChrisM
SuperStar
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Hi @Maranello1.

 

Are you still having this issue or did you manage to find a fix?

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Maranello1
Student
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Hi @ChrisM

I am still having this problem. From reading other posts on this forum it appears to be a problem others are experiencing on differing devices. The suggestion is that it has something to do with a recent app update. There doesn't appear to be a fix, unless you know differently. Or do you also have this problem?

 

pS Why doesn't putting @ before your name work as you apparently managed to do?

 

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