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Samsung Galaxy TabPro S (auto rotate)

First Poster

The auto-rotate option in windows settings is disabled and can not be toggled.

I have applied updates from windows update and samsung update.

It seems to be common issue for many tablets, and seems to related to drivers that stop working after major windows update.

 

Does it even work for anybody?

 

5 REPLIES 5
AntS Moderator
Moderator

Hi @twm.

 

Does this happen when it's in tablet mode or just when it's docked in the keyboard?


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First Poster

I have tried every single mode I can think of, and the toggle remains disabled. I suspect only the sensor driver being faulty, as the diagnostics app shows the sensor itself is working when tilting the device.

Voyager

If you go into Settings > Accessibility > Auto Rotate Screen. Does this fix the issue? 

First Poster

It is a windows based tablet.

AntS Moderator
Moderator

It may be best to give our product support folks a call (or email) for some expert troubleshooting @twm.


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