24-02-2017 08:16 PM
The auto-rotate option in windows settings is disabled and can not be toggled.
I have applied updates from windows update and samsung update.
It seems to be common issue for many tablets, and seems to related to drivers that stop working after major windows update.
Does it even work for anybody?
01-03-2017 05:17 PM
01-03-2017 05:35 PM
I have tried every single mode I can think of, and the toggle remains disabled. I suspect only the sensor driver being faulty, as the diagnostics app shows the sensor itself is working when tilting the device.
01-03-2017 06:17 PM
If you go into Settings > Accessibility > Auto Rotate Screen. Does this fix the issue?
01-03-2017 10:11 PM - last edited 01-03-2017 10:12 PM
It is a windows based tablet.
03-03-2017 01:03 PM
It may be best to give our product support folks a call (or email) for some expert troubleshooting @twm.