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My Tab Pro S will not start. Screen has no signs of life

(Topic created on: 30-04-2017 08:34 PM)
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eug68
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any ideas

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8 REPLIES 8
Bades1978
Troubleshooter
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Hi @eug68,

 

lets start with the basics have you tried another plug point / another charging plug / another cable? see how that goes to start with before we go in to deep. :smiling-face: 

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eug68
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ok...this is the 2nd time its happened. I think its because its lost all charge
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Bades1978
Troubleshooter
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So it's powering up or not now? did you try changing the plug?

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eug68
First Poster
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changed leads, chargers.   no joy  - no sign of life

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Bades1978
Troubleshooter
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Have a check the port is clean as well how long have you left it connected to charge  and still o life?

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eug68
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port is clean
I have just put it back on. The charger was fine on my s7 and I believe it was charging on fast mode. Just put it back on machine and nothing. I was using a qualcomm type charger but now I have put it back to original parts including cable. Still no life
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Bades1978
Troubleshooter
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Best thing to try is a slow charge over night if no life in the morning I would have to say you have only 2 options 1 is to Contact Samsung Via the phone or 2 Go to a Samsung experience center and get them to have a look at it sadly 😞 

eug68
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tar
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