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Keyboard app close afeter android pie update

(Topic created on: 24-04-2019 12:22 PM)
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shukimiz
Student
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My Galaxy tab S4 got the android pie update last night. After installation I notice that the Samsung keyboard app close constantly when the tablet in portrait position, it doesn't happen in landscape position. For the moment I solved the problem by installing a new keyboard. Still want  to use the Samsung keyboard, how to solve that problem?

3 REPLIES 3
Solution
TracyR
Moderator
Moderator
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Let's see if I can get this sorted for you, so you can get back to using the Samsung Keyboard.

 

Firstly, let's try clearing the cache and the data of the keyboard. 

Head to: Settings > Apps > More (Show System Apps) > Samsung Keyboard > Storage > Clear Cache/Clear Data.

(Clearing the data may remove any learned languages and words)

 

:raised-hand-with-part-between-middle-and-ring-fingers:

 


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

shukimiz
Student
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Did it and the problem solved. 

 

Thanks

CarlH
Moderator
Moderator
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