24-04-2019 11:20 AM
My Galaxy tab S4 got the android pie update last night. After installation I notice that the Samsung keyboard app close constantly when the tablet in portrait position, it doesn't happen in landscape position. For the moment I solved the problem by installing a new keyboard. Still want to use the Samsung keyboard, how to solve that problem?
Solved! Go to Solution.
24-04-2019 12:22 PM
Let's see if I can get this sorted for you, so you can get back to using the Samsung Keyboard.
Firstly, let's try clearing the cache and the data of the keyboard.
Head to: Settings > Apps > More (Show System Apps) > Samsung Keyboard > Storage > Clear Cache/Clear Data.
(Clearing the data may remove any learned languages and words)
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
24-04-2019 12:22 PM
Let's see if I can get this sorted for you, so you can get back to using the Samsung Keyboard.
Firstly, let's try clearing the cache and the data of the keyboard.
Head to: Settings > Apps > More (Show System Apps) > Samsung Keyboard > Storage > Clear Cache/Clear Data.
(Clearing the data may remove any learned languages and words)
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
24-04-2019 07:45 PM
Did it and the problem solved.
Thanks
24-04-2019 07:48 PM
That's great to hear, @shukimiz !