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How do I rid myself of failing swipe log in?

First Poster

I did not use a secure login on my Sansung Tab A but suddenly It started demanding a series of swipes, all of which it reported as 'incorrect'.  After repeated failures I was saved from permanent lock out by an option to use a PIN CODE which works, but I now have to go through many failed swipes first each time I login.

 

I cannot get rid of the unwanted swipes login in Setting. I suspect I have to carry out successful swiping first, but the fact that I cannot do that is why I want to get rid of it in the first place! What can I do, to just have a PIN login or no secured login.

1 REPLY 1
KellyM Moderator
Moderator

Hey @clayto,

 

We're not sure why it would be doing this. 

 

If you’re logged into your Samsung Account and have Find My Mobile enabled, you can remove all locks by logging in here, and selecting 'Unlock My Device'.

 

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